DBS rolls out virtual bank recruiter

‘Jim’ can save up to 40 hours monthly otherwise spent on manual processing.

Singapore's DBS has launched virtual bank recruiter named Jim to streamline the bank’s hiring process especially as it aims to hire up to 40% more wealth planning managers this year.

Jim, an acronym for Jobs Intelligence Maestro, helps recruiters review resumes, collect applicants’ responses for pre-screening questions, and conduct psychometric profiling assessments on candidates. Automating this part of the hiring process can help save up to 40 hours a month, enabling recruiters to direct their resources to other tasks, the company said in a statement. 

“Previously manual processes – such as posting screening questions, conducting psychometric assessments and tests – have now been fully automated. This frees up our recruiters’ time so they can take on higher value work,” said James Loo, head of talent acquisition group, group human resources at DBS Bank.

Jim, a product of Singapore startup Impress.AI and the bank’s talent acquisition team, will be rolled out to Hong Kong, China, Taiwan, Indonesia and India over the next few months to aid in recruiter for wealth planning manager roles.

The virtual recruiter will also be made available for other high-volume roles such as the Management Associate and Graduate Associate programmes which often see more than 7,000 candidates.