Exclusives
How may HDFC Bank's humanoid bot help you?
The AI-powered IRA 2.0 can identify customers, carry conversations, and guide them to specific counters based on their intended transactions.
How may HDFC Bank's humanoid bot help you?
The AI-powered IRA 2.0 can identify customers, carry conversations, and guide them to specific counters based on their intended transactions.
How do Asian banks respond to the digital wallet boom?
Their own digital wallets were built around customers’ payment preferences.
Banks go mobile-first to attract digital natives
They expect real-time information and responsiveness at their fingertips.
Do banks have what it takes to be at the centre of digital disruption in Indonesia?
From addressing specific needs to developing new business models, banks are getting a digital makeover.
Union Bank of the Philippines' Edwin R. Bautista discusses their massive API sandbox
With the number of API calls ballooning twentyfold in 2017, could it be the biggest API platform in Asia?
Malaysian banks race fintechs in offering digital services to the emerging affluent
How are banks grabbing digital as an opportunity to provide convenience to its evolving clientele?
Why are Indonesian banks thinking twice about speeding up digitalisation?
Banks should strategise solutions and create lasting value propositions amidst the threat of cyber attacks.
The ARK: UnionBank's take on the future of branch banking
A branch with no bank tellers, no long lines, and completely paperless, The ARK pushes the frontiers of digitalising the country’s banking industry.
Asian Banking & Finance Awards 2018 recognises record number of outstanding companies
Over 250 trophies were awarded to winning banks and insurers.
Union Bancaire Privée's Eric Morin reveals the bank's fierce ambition to thrive in Asia
Should local Asian private banks be threatened as the major Swiss player enters the scene?
Westpac's Tim Whiteley talks about the bank's AI and machine learning initiatives
Find out how the bank is developing its digital channels and systems architecture.
ICBC Asia's Wang Zhi Yong discusses the role of blockchain in cash management
He also talks about the bank's efforts of tapping new technologies.
Tighter rules targeting shadow banking put brakes on China banks' expansion
The country’s slowing economy is about to squeeze banks’ profits and drive even greater costs.
Masaaki Suzuki shares his vision and goals for Krungsri JPC/MNC Banking's growth
The bank’s Japanese corporate clients in Thailand are in for a stronger set of banking products and services.
How is HDFC Bank's Nitin Chugh retaining customer centricity in digitalisation?
He talks about creating a better banking ecosystem whilst providing customers convenient experiences.
Transact with BOCHK ATMs using finger authentication
Bank of China (Hong Kong) Limited’s finger vein authentication offers an answer to the rising security threats looming over Asian retail banking.
OCBC Bank changes the face of priority banking
Rolling out a facial recognition system in its Premier Banking business, the bank aims to personalise and elevate customer banking experience.
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