Get to know the winners of the Asian Banking & Finance Wholesale and Retail Banking Awards 2021

Over 140 banks were awarded in this year’s programme.

The COVID-19 pandemic has caused several uncertainties amongst multiple industries and the financial sector is no exception. With the ever-changing customer preferences and increased comfort with digital products and services, financial institutions who were able to adapt and leverage digital technology are able to provide to customers and benchmark themselves against market competition.

In recognition of companies that continuously strive to grow and provide services to customers, the 2021 Wholesale Banking Awards and Retail Banking Awards recognised over 140 exceptional banks from 31 countries

The awards were handed via digital presentations to the winners due to the pandemic. Winning companies were also interviewed from today, July 29 to August 31 to share their thoughts on winning the most prestigious banking awards in Asia.

This year’s nominations were judged by a panel consisting of John Dovaston, Asia Pacific Financial Services Leader at PwC; Nam Soon Liew, Regional Managing Partner, ASEAN at EY; Kok-Yong Ho, Leader, Financial Services Industry, Southeast Asia & Singapore at Deloitte; and Anton Ruddenklau Partner, Head of Financial Services Advisory Global Co-Leader, Fintech at KPMG International.

"Financial institutions that didn’t back down from the challenge and have adapted amidst the crisis have proved to be on the top of the industry. Asian Banking & Finance awards aim to recognise these exceptional firms and challenge them to provide top-tier products and services to their clients as we continue to move forward into the new normal, " said Tim Charlton, publisher of Asian Banking & Finance magazine.

Below is a list of all the winning companies. Congratulations!

Winners of Wholesale Banking Awards 2021

Abu Dhabi Commercial Bank

• UAE Domestic Trade Finance Bank of the Year

Alliance Bank Malaysia Berhad

• Malaysia Domestic Initiative of the Year
• Malaysia Domestic Trade Finance Bank of the Year

Bangkok Bank Public Company Limited

• Thailand Domestic Trade Finance Bank of the Year

PT Bank Central Asia Tbk

• Domestic API Project of the Year - Indonesia

Bank Nizwa SAOG 

• Oman Domestic Foreign Exchange Bank of the Year

Bank of Ayudhya PCL (Krungsri)

• Thailand Domestic Technology and Operations Bank of the Year
• Thailand Domestic Initiative of the Year

Bank of China (Hong Kong)

• Hong Kong Domestic RMB Internationalisation Initiative of the Year
• Hong Kong Domestic Trade Finance Bank of the Year
• Hong Kong Domestic Cash Management Bank of the Year

Bank of the Philippine Islands

• Philippines Domestic Trade Finance Bank of the Year
• Philippines Domestic Cash Management Bank of the Year 

Bank SinoPac 

• Taiwan Domestic Remittance Initiative of the Year

Barclays Bank PLC UAE Branch

• UAE International Cash Management Bank of the Year 

Cathay United Bank

• Taiwan Domestic Cash Management Bank of the Year 
• Taiwan Domestic Trade Finance 

CB Bank

• Myanmar Domestic Cash Management Bank of the Year 
• Myanmar Domestic Trade Finance Bank of the Year 

CIMB Bank Berhad, Singapore branch

• Singapore International COVID Management Initiative of the Year

Commercial Bank of Ceylon PLC

• Sri Lanka Domestic Trade Finance Bank of the Year

CTBC Bank

• Taiwan Domestic Foreign Exchange Bank of the Year
• Taiwan Domestic Project Finance Bank of the Year

DBS Bank Taiwan

• Taiwan International Initiative of the Year
• Taiwan International Cash Management Bank of the Year

DBS Bank

• Singapore Domestic Project Finance Bank of the Year
• Singapore Domestic Technology and Operations Bank of the Year

DBS Bank India

• India International Cash Management Bank of the Year

Habib Bank Limited

• Pakistan Domestic Cash Management Bank of the Year
• Pakistan Domestic Project Finance Bank of the Year

Hang Seng Bank

• Hong Kong Domestic AI Initiative of the Year
• Hong Kong Domestic COVID Management Initiative of the Year

HSBC Bank (China) Company Limited

• China International Cash Management Bank of the Year

The Hong Kong and Shanghai Banking Corporation Limited

• Hong Kong International Cash Management Hong Kong

The Hong Kong and Shanghai Banking Corporation Limited (Thailand Branch)

• Thailand International Cash Management Bank of the Year

HSBC Bank (Vietnam) Limited

• Vietnam International COVID Management Initiative of the Year
• Vietnam International Trade Finance Bank of the Year

ICICI Bank

• India Domestic COVID Management Initiative of the Year
• India Domestic Foreign Exchange Bank of the Year
• India Domestic Liquidity Management Initiative of the Year
• India Domestic Trade Finance Bank of the Year

Indusind Bank Ltd 

• India Domestic Cash Management Bank of the Year

KASIKORNBANK

• Thailand Domestic Cash Management Bank of the Year
• Thailand Domestic COVID Management Initiative of the Year

Kotak Mahindra

• India Domestic Digital Onboarding Initiative of the Year

LaoVietBank

• Laos Domestic Initiative of the Year

Maybank Investment Bank

• Malaysia Domestic COVID Management Initiative of the Year

Maybank Investment Bank Berhad 

• Malaysia Domestic Project Finance Bank of the Year

Meghna Bank Ltd.

• Bangladesh Domestic Initiative of the Year

National Development Bank

• Sri Lanka Domestic Project Finance Bank of the Year 
• Sri Lanka Domestic Cash Management Bank of the Year 

Nabil Bank

• Nepal Domestic Technology and Operations Bank of the Year

Nepal SBI Bank

• Nepal Domestic COVID Management Initiative of the Year
• Nepal Domestic Initiative of the Year

OCBC Bank (Malaysia) Berhad 

• Malaysia International Cash Management Bank of the Year
• Malaysia International Project Finance Bank of the Year

OCBC NISP

• Indonesia Domestic Cash Management Bank of the Year

Prime Bank

• Bangladesh Domestic Cash Management Bank of the Year

Bank Mandiri

• Indonesia Domestic Trade Finance Bank of the Year

RCBC

• Philippines Domestic COVID Management Initiative of the Year

RHB Banking Group

• Malaysia Domestic Foreign Exchange Bank of the Year

Sacombank

• Vietnam Domestic Technology and Operations Bank of the Year
• Vietnam Domestic Trade Finance Bank of the Year

Saigon-Hanoi Commercial Joint Stock Bank

• Vietnam Domestic COVID Management Initiative of the Year

Standard Chartered Bank

• UAE International Trade Finance Bank of the Year

Standard Chartered Bank

• Singapore International Initiative of the Year
• Singapore International Technology & Operations Bank of the Year
• Singapore International Cash Management Bank of the Year

Standard Chartered Bank (Vietnam) Limited

• Vietnam International Cash Management Bank of the Year
• Vietnam International Initiative of the Year

State Bank of India, Australia

• Australia International Initiative of the Year

Taishin International Bank

• Taiwan Domestic M&A Initiative of the Year

Turk Ekonomi̇ Bankasi A.S.

• Turkey Domestic Cash Management Bank of the Year

United Arab Bank

• UAE Domestic Technology and Operations Bank of the Year

United Overseas Bank (Malaysia) Berhad

• Malaysia International Trade Finance Bank of the Year
• Malaysia International Initiative of the Year

UOB

• Brunei International Project Finance Bank of the Year

UOB

Singapore Domestic Initiative of the Year

YES BANK

India Domestic Transaction Banking Initiative of the Year
 

Winners of Retail Banking Awards 2021

ABA Bank

• Domestic Retail Bank of the Year - Cambodia

Affin Bank Berhad

• Initiative of the Year - Malaysia
• Start-up Banking Initiative of the Year - Malaysia
• Millennial product Initiative of the Year - Malaysia

Ahli Bank S.A.O.G.

• Domestic Retail Bank of the Year - Oman

Al Rajhi Bank

• Digital Banking Initiative of the Year - Saudi Arabia
• Mobile Banking & Payment Initiative of the Year - Saudi Arabia

Albaraka Islamic Bank

• Marketing & Brand Initiative of the Year - Bahrain

Alliance Bank

• Financial Inclusion Initiative of the Year - Malaysia
• Mobile Banking & Payment Initiative of the Year - Malaysia
• Service Innovation of the Year - Malaysia

AmBank Group

• SME Bank of the Year - Malaysia

Ardshinbank CJSC

• Domestic Retail Bank of the Year - Armenia

Aspire

• Fintech Startup of the Year - Singapore

Asakabank

• Domestic Retail Bank of the Year - Uzbekistan

au Jibun Bank Corporation

• Wealth Management Platform of the Year - Japan

AU Small Finance Bank

• Digital Banking Initiative of the Year - India

Axis Bank Limited

• Financial Inclusion Initiative of the Year - India

Baiduri Bank

• Domestic Retail Bank of the Year - Brunei
• Marketing & Brand Initiative of the Year - Brunei

BIDV

• SME Bank of the Year - Vietnam

Bank of Ayudhya Public Co. Ltd. 

• Marketing & Brand Initiative of the Year - Thailand
• Financial Inclusion Initiative of the Year - Thailand

Bank of China (Hong Kong) Limited

• Mobile Banking & Payment Initiative of the Year - Hong Kong

The Bank of East Asia, Limited

• Domestic Retail Bank of the Year - Hong Kong
• Initiative of the Year - Hong Kong

Bank SinoPac

• Mobile Banking & Payment Initiative of the Year - Taiwan
• Open Banking Initiative of the Year - Taiwan
• Branch Innovation of the Year - Bronze

Banque Misr

• COVID Management Initiative of the Year - Egypt
• Digital Wallet Initiative of the Year - Egypt

BDO Foundation

• COVID Management Initiative of the Year - Philippines

BDO Private Bank

• Wealth Management Platform of the Year - Philippines

BDO Unibank

• Marketing & Brand Initiative of the Year - Philippines

Cebuana Lhuillier Rural Bank, Inc.

• Rural/Cooperative Bank of the Year - Philippines

Chang Hwa Commercial Bank Ltd

• Banking for Women Initiative of the Year - Taiwan

CIMB Bank Berhad, Singapore branch

• Website of the Year - Singapore
• Consumer Finance Product of the Year - Singapore

CIMB Philippines

• Virtual Bank of the Year - Philippines
• Strategic Partnership of the Year - Philippines

CIMB Thai Bank Public Company Limited

• Digital Banking Initiative of the Year - Thailand
• Wealth Management Platform of the Year - Thailand

Commercial Bank of Ceylon PLC

• Digital Banking Initiative of the Year - Sri Lanka

Commercial Bank of Dubai

• Domestic Retail Bank of the Year - UAE
• Consumer Finance Product of the Year - UAE

PT Bank DBS Indonesia

• Service Innovation of the Year - Indonesia

DBS Bank

• Digital Banking Initiative of the Year - Singapore
• Mobile Banking & Payment Initiative of the Year - Singapore
• COVID Management Initiative of the Year - Singapore

DBS Bank Taiwan

• Credit Card Initiative of the Year - Taiwan
• Digital Banking Initiative of the Year - Taiwan
• Employer Award of the Year - Gold

HBL

• Mobile Banking & Payment Initiative of the Year - Pakistan

HDBank

• Mid-sized Domestic Retail Bank of the Year - Vietnam
• Digital Banking Transformation of the Year - Vietnam

HKT Flexi Limited

• New Consumer Lending Product of the Year - Hong Kong
• Consumer Finance Product of the Year - Hong Kong

HNB FINANCE PLC

• Marketing & Brand Initiative of the Year - Sri Lanka

Hong Leong Finance Limited

• ASEAN Finance Company of the Year

HSBC

• Debit Card Initiative of the Year - Hong Kong

HSBC Amanah Malaysia Berhad

• Credit Card Initiative of the Year - Malaysia

HSBC Bank (China) Company Limited

• International Retail Bank of the Year - China
• Wealth Management Platform of the Year - China

HSBC Bank (Singapore) Limited

• Credit Card Initiative of the Year - Singapore
• Wealth Management Platform of the Year - Singapore

HSBC Bank (Vietnam) Ltd

• Marketing & Brand Initiative of the Year - Vietnam

HSBC India

• Corporate Social Responsibility & Green Program of the Year - Gold

HSBC Philippines

• International Retail Bank of the Year - Philippines

HSBC Sri Lanka

• International Retail Bank of the Year - Sri Lanka

PT. Bank HSBC Indonesia

• Marketing & Brand Initiative of the Year – Indonesia

ICICI Bank

• COVID Management Initiative of the Year - India
• Domestic Retail Bank of the Year - India

IndusInd Bank Ltd.

• Mobile Banking & Payment Initiative of the Year - India
• Open Banking Initiative of the Year - India

​Jusan Bank

• Digital Banking Initiative of the Year - Kazakhstan
• ​Online Banking Initiative of the Year - Kazakhstan

JS Bank Limited

• SME Bank of the Year - Pakistan
• Consumer Finance Product of the Year - Pakistan

KBZ Bank

• COVID Management Initiative of the Year - Myanmar
• New Consumer Lending Product of the Year - Myanmar

Malayan Banking Berhad

• Marketing & Brand Initiative of the Year - Malaysia

Maybank Singapore Limited

• Marketing & Brand Initiative of the Year - Singapore

Mutual Trust Bank Limited

• Banking for Women Initiative of the Year - Bangladesh
• Core Banking System Initiative of the Year - Bangladesh

National Bank of Vanuatu Limited

• Financial Inclusion Initiative of the Year - Vanuatu

National Development Bank PLC

• Domestic Retail Bank of the Year - Sri Lanka
• SME Bank of the Year - Sri Lanka

Ngern Tid Lor Public Company Limited

• Finance Company of the Year - Thailand

OCBC Bank

• ASEAN SME Bank of the Year

OCBC NISP

• SME Bank of the Year – Indonesia

Philippine National Bank

• Mortgage and Home Loan Product of the Year - Philippines

PrimeCredit Limited

• Finance Company of the Year - Hong Kong

PT Bank CIMB Niaga Tbk – Emerging Business Banking

• Digital Banking Initiative of the Year - Indonesia

PT Bank CTBC Indonesia

• New Consumer Lending Product of the Year - Indonesia

PT Bank Permata, Tbk

• Mortgage and Home Loan Product of the Year - Indonesia
• Strategic Partnership of the Year - Indonesia

PT Visionet Internasional (OVO)

• Financial Inclusion Initiative of the Year - Indonesia
• COVID Management Initiative of the Year - Indonesia

PT. Bank Commonwealth

• Wealth Management Platform of the Year - Indonesia

PT. Bank Maybank Indonesia

• Core Banking System Initiative of the Year - Indonesia

PT. Bank Muamalat Indonesia

• Mobile Banking & Payment Initiative of the Year - Indonesia

Public Bank Berhad

• Domestic Retail Bank of the Year - Malaysia
• COVID Management Initiative of the Year - Malaysia

Rakbank

• Mobile Banking & Payment Initiative of the Year - UAE

RCBC Bankard

• Mobile Banking & Payment Initiative of the Year - Philippines

Rizal Commercial Banking Corporation

• Debit Card Initiative of the Year - Philippines
• Mid-sized Domestic Retail Bank of the Year - Philippines

Robinsons Bank Corporation

• Consumer Finance Product of the Year - Philippines
• Service Innovation of the Year - Philippines

Sacombank

• Digital Banking Initiative of the Year - Vietnam

Saigon-Hanoi Commercial Joint Stock Bank

• Corporate Social Responsibility & Green Program of the Year - Bronze
• Banking for Women Initiative of the Year - Vietnam

SAS Institute for OCBC Bank

• Branch Innovation of the Year - Silver
• Online Banking Initiative of the Year - Singapore

SDB Bank

• Website of the Year - Sri Lanka

Shinhan Bank Vietnam

• International Retail Bank of the Year - Vietnam

Siam Commercial Bank PCL.

• Domestic Retail Bank of the Year - Thailand
• Strategic Partnership of the Year - Thailand

SME Bank of Cambodia PLC.

• SME Bank of the Year - Cambodia

Standard Chartered Bank Malaysia Berhad

• Wealth Management Platform of the Year - Malaysia

Standard Chartered Bank

• International Retail Bank of the Year - India

Standard Chartered, Sri Lanka

• Credit Card Initiative of the Year - Sri Lanka

Standard Chartered Bank (Hong Kong) Limited

• Digital Banking Initiative of the Year - Hong Kong
• Employer Award of the Year - Silver
• Employer Award of the Year - Hong Kong
• International Retail Bank of the Year - Hong Kong

Standard Chartered Bank (Taiwan) Limited

• Corporate Social Responsibility & Green Program of the Year - Silver
• International Retail Bank of the Year - Taiwan
• Wealth Management Platform of the Year - Taiwan

STATE BANK OF INDIA, MALDIVES

• International Retail Bank of the Year - Maldives
• COVID Management Initiative of the Year - Maldives

Taishin International Bank

• Service Innovation of the Year - Taiwan
• COVID Management Initiative of the Year - Taiwan
• New Consumer Lending Product of the Year - Taiwan

The Hongkong and Shanghai Banking Corporation Limited

• International Retail Bank of the Year - Bangladesh

TrueMoney Vietnam

• Digital Wallet Initiative of the Year - Vietnam

U Microfinance Bank Limited

• Rural/Cooperative Bank of the Year - Pakistan

uab bank Berhad

• Mid-sized Domestic Retail Bank of the Year - Myanmar

Union Bank of the Philippines

• Financial Inclusion Initiative of the Year - Philippines
• SME Bank of the Year - Philippines
• Credit Card Initiative of the Year – Philippines

United Overseas Bank (M) Berhad (UOBM)

• International Retail Bank of the Year - Malaysia
• Digital Banking Initiative of the Year - Malaysia

UOB Thailand

• International Retail Bank of the Year - Thailand

United Overseas Bank (Vietnam) Limited

• New Consumer Lending Product of the Year - Vietnam

United Overseas Bank Limited

• Banking for Women Initiative of the Year - Singapore

UOB Singapore

• Branch Innovation of the Year - Gold
• Domestic Retail Bank of the Year - Singapore
• Investment Product Innovation of the Year - Singapore

Vietnam Public Joint Stock Commercial Ban

• Initiative of the Year for Account Services - Vietnam

VPBank Finance Company Limited

• Employer Award of the Year - Bronze
• Finance Company of the Year - Vietnam

WeLab Bank

• Virtual Bank of the Year - Hong Kong
• Financial Inclusion Initiative of the Year - Hong Kong